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Privacy Solutions

Group Accounts, White-Label, and Resellers

Own and oversee many sub-accounts from one parent dashboard, under your brand subdomain.

Some customers need their Optacy account to link and “own” other sub-accounts. We call that a Group Account. It’s built for franchises, agencies, and privacy vendors who manage privacy compliance across many sites or clients.

Who Group Accounts Are For

If any of these sound like you, we can accommodate a Group Account.

  1. A franchise group of hotels or similar businesses where each site handles its own privacy and data

  2. A web, IT, or security consulting company offering privacy request management for all your customers

  3. A privacy company that wants to offer the toll-free number solution to customers under your brand

Group Accounts

A Group Account runs under a subdomain (like yourbrand.optacy.com) and owns multiple sub-accounts.

When you sign in to the dashboard, an Accounts tab lets you see, search, and filter sub-accounts. For each one you can review subscription status, Service Codes, manage users, and edit name and metadata.

  • See, search, and filter all linked sub-accounts from one place
  • Monitor each sub-account’s subscription and compliance posture
  • Manage users independently per sub-account
  • Edit names and metadata without jumping between separate logins

Group Accounts help you keep every sub-account properly subscribed and compliant. We already support parents with more than 300 sub-accounts, each operating independently.

Customizing Your Group Account

Billing and intake can flex to how your organization or clients prefer to operate.

Centralize billing on the parent account, or let each sub-account pay Optacy individually. The latter often unburdens the corporation or management company.

For privacy companies, we can push toll-free number requests into your system of records and turn off Optacy notifications so your customers rarely (or never) interact with our platform, while you still customize the toll-free number experience under your brand.

Group Account vs. a High Number of Service Codes

Choose the model that matches how your teams are organized, not just how many brands you operate.

  • Choose a Group Account When…

    Each sub-account needs its own list of users and operates somewhat independently, for example one site or client per account.

  • Choose More Service Codes When…

    You need many Service Codes and toll-free numbers but a single team of users. We can raise your Service Code limit. Some accounts run 350+ Service Codes and toll-free numbers at high request volume.

Many Sites: Physical or Digital?

Contact us about Group Accounts. We will be happy to walk you through what it looks like for franchises, agencies, and white-label resellers.

Join the Optacy community today

Have any questions? Call us.

From the US: +1 (855) 5-OPTACY (855-567-8229)

From outside the US: +1 (302) 864-2253