Privacy Request Manager
Privacy Request Manager
Comply with global privacy laws and automate as much as you need.
Simple tools to manage privacy request intake, fulfillment, and communication, priced fairly and transparently.
Request Intake
Accept privacy requests from the channels consumers already use: webform, toll-free number, and email.
Customizable Webform
Modern, accessible privacy request webforms you can embed on your site or let Optacy host, customized from your Optacy dashboard.
Learn moreCCPA Toll-Free number
Meet the CCPA toll-free number requirement with a shared hotline or dedicated line connected to Optacy’s privacy request dashboard.
Learn moreInbound Email Requests
Forward privacy@ emails into Optacy for automatic categorization, team notifications, deadline tracking, and a compliance-ready audit trail.
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Fulfillment
Verify identity, manage DSARs in one dashboard, and connect systems of record to fulfill at scale.
Verification of Requests
Verify requester identity before fulfilling privacy requests, via email link or advanced matching against your systems of record.
Learn moreManual Fulfillment
Manage consumer privacy requests (DSARs) in one dashboard. See requests from webform, toll-free number and email, and track work against deadlines.
Learn moreAutomatic Fulfillment
Connect Optacy to your systems of record with a universal integrator: secure connectors, HTTP and SQL steps, and priority-based integration plans.
Learn moreMCP Server
Connect Claude Desktop or any MCP client to Optacy. Review, summarize, and process CCPA and GDPR privacy requests in plain language, no dashboard needed.
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Communication
Respond with templates, automate status emails, and get alerted when new requests arrive or deadlines approach.
Email Response Templates
Sample email responses for privacy requests. Adapt Optacy’s internal templates for unknown consumers, jurisdiction denials, and more.
Learn moreAutomating Notifications
Automate privacy request notifications with Smart Actions and Merge Variables. Route internal alerts and consumer status emails without custom code.
Learn moreSmart Privacy Alerts
Email alerts for new privacy requests and approaching deadlines: real-time alerts, daily or weekly digests, and reminders that hide consumer details.
Learn more
Ready in minutes
As soon as you sign up, we provision access to hosted webforms and the toll-free number. Email alerts are enabled for your privacy tracker when you create your account. Update your privacy policy with a link to your webform and you’re live.
Join the Optacy community today
Have any questions? Call us.
From the US: +1 (855) 5-OPTACY (855-567-8229)
From outside the US: +1 (302) 864-2253