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Privacy law explainers, engineering notes, and practical guides to running privacy request compliance.

Tech Talk

Enhancing Privacy Request Management with AI: Introducing Voicemail Analysis

How AI voicemail analysis scores each toll-free number request as likely, possibly, or unlikely a privacy request so teams triage genuine requests first.

Marc MandelRead post
CCPA Education

Summary of the Colorado Privacy Act

Who the Colorado Privacy Act applies to, the duties it places on controllers and processors, the consumer rights it creates, and how it is enforced.

Marc MandelRead post
CCPA Education

Alaska’s CDPA Protects Personal Information Similar to CCPA

Alaska's proposed Consumer Data Privacy Act borrows heavily from the CCPA. Who it would cover, the rights it grants, and where it differs from California.

Marc MandelRead post
Tech Talk

CCPA Automation: How to Automate Processing Requests

A practical guide to automating CCPA request fulfillment with webhooks and the delete and access APIs from Customer.io, Shopify, Amplitude, and Slack.

Julian SalamaRead post
CCPA Education

What Is the CCPA? California Privacy Law Requirements

Which companies the CCPA applies to, the three privacy rights it grants consumers, and the required web form and toll-free number.

Marc MandelRead post
Tech Talk

CCPA Toll Free Integrations

How to embed the CCPA webform and toll-free number on Bubble.io, WordPress, Webflow, and Wix, or let us host the request page for you instead.

Julian SalamaRead post
Tech Talk

CCPA Compliance Software

The categories of software in a typical CCPA workflow: privacy request managers, identity verification tools, and automated data mapping, and what each does.

Julian SalamaRead post
CCPA Education

CCPA Compliance Vendors

CCPA vendors fall into two camps: software providers and privacy consultants. How each one works, what they cost you in staff time, and when to use both.

Marc MandelRead post
CCPA Education

Do I Need a Toll-Free Number for CCPA?

Amendment AB-1564 exempts online-only businesses from the CCPA toll-free number requirement, but almost none qualify. Here is why both criteria are so narrow.

Marc MandelRead post
Tech Talk

CCPA Toll Free: A Look Behind the Scenes

An engineering tour of the privacy hotline: the Rails dashboard, Twilio programmable voice, webform integration, and the background jobs that tie them together.

Julian SalamaRead post

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